Disturbance notices

Maintenance break 19 November

Apix performs a monthly maintenance break on 19th November between 18:00 and 24:00 (Eastern European Time). The maintenance break does not cause any measures for customers. However, if you notice abnormalities in traffic after a maintenance break, please notify our customer service at a low threshold.

Disruption in Apix services on 7.11.

We have detected a disturbance in Apix services regarding the online salary and invoice forwarding service, and logging into Apix invoicing platform, Laskumappi. We are currently investigating the situation and will update this notification as soon as we have more information. We apologize for any inconvenience caused by this situation.

Update 7.11. at 11 AM: We have found the root cause and actions for fixing this issue are currently ongoing.

Update 8.11. 10 AM: Repairs to the disturbance situation are still ongoing.

Update at 12:30 PM: The disruption in invoices and EDI messages has been resolved, and these services are now functioning normally. There might be a delay in invoice processing until the backlog is cleared. Error situations may occur in Laskumappi when viewing old transactions. Pay slips are not visible in the online payroll service; we are investigating the issue further.

Update 9.11. at 9:15 AM: The disruption in the online salary service is still ongoing. Pay slips cannot currently be viewed through the service. We are continuing to investigate the situation. We apologize for the disturbance!

Update 10.11. at 10:00 AM: As a result of the disturbance, the salary statements of the online payroll service have not been available in all respects. The error situation has affected salary statements received before 7 November 2023. All information has now been restored. The investigation of the disturbance situation is still partially in progress. To the extent necessary, we will inform our customers and partners in more detail about the situation and the measures it will take.

Update 14.11. at 4:00 PM: Apix Laskumappi and archive views do not show history data due to the disturbance. Repairs to the situation are still ongoing.

Update 16.11. at 10:00 AM: A solution has been found for the display of history data. Data from the past 6 months will gradually appear in the Laskumappi service. In addition, the missing purchase invoices can now be retrieved from the interface to customer systems.

Maintenance break 15 October

Apix performs a monthly maintenance break on 15th October between 18:00 and 24:00 (Eastern European Time). The maintenance break does not cause any measures for customers. However, if you notice abnormalities in traffic after a maintenance break, please notify our customer service at a low threshold.

Maintenance break 17 September

Apix performs a monthly maintenance break on 17th September between 18:00 and 24:00 (Eastern European Time). The maintenance break does not cause any measures for customers. However, if you notice abnormalities in traffic after a maintenance break, please notify our customer service at a low threshold.